Shipping Policy
Effective Date: January 15, 2025
At Home Products Store, we are committed to delivering your purchases quickly and efficiently. Our shipping policy outlines the details of our shipping process, including shipping methods, costs, and delivery times. By placing an order with us, you agree to the terms outlined in this policy.
1. Shipping Methods and Delivery Times We offer several shipping methods to suit your needs. The available shipping options and estimated delivery times will be displayed at checkout based on your shipping address. Typical delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that delivery times are estimates and are subject to delays due to factors such as weather, holidays, or other unforeseen circumstances.
2. Shipping Costs Shipping costs are calculated based on the weight and size of your order, as well as the delivery destination. The total shipping charge will be displayed during the checkout process before you complete your order.
3. Order Processing Orders are typically processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. We make every effort to ship your order as quickly as possible.
4. Order Tracking Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
5. International Shipping Currently, we only offer shipping within the United States. We do not ship to international destinations at this time. However, we may expand our shipping capabilities in the future. If you are located outside the U.S., please check back for updates on international shipping availability.
6. Shipping Restrictions We are unable to ship to P.O. Boxes, APO, FPO, or DPO addresses. Additionally, there may be certain restrictions on shipping to specific locations or products due to regulatory requirements.
7. Shipping Delays While we strive to ensure timely delivery, certain factors such as weather conditions, natural disasters, or high-volume periods (e.g., holidays) may cause delays beyond our control. We are not responsible for delays caused by the carrier, but we will do our best to keep you informed of any issues.
8. Missing or Damaged Items If your order is missing or arrives damaged, please contact us immediately at info@homeproductsstore.click. We will work with you to resolve the issue and ensure that you receive your products in the best condition.
9. Lost Packages In the rare event that your package is lost in transit, please contact our customer service team as soon as possible. We will assist you in tracking your package and, if necessary, initiate a claim with the carrier.
10. Customer Responsibility It is your responsibility to provide an accurate shipping address at the time of purchase. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information.
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at:
Email: info@homeproductsstore.click
Phone: (920) 496-0693
Thank you for shopping with Home Products Store! We appreciate your business and are committed to providing you with the best possible shipping experience.